Survey

Customer Satisfaction Survey

We are dedicated to constant improvement

in an effort to serve you better.

Please take a moment to complete our survey.

Ready to take the survey? (please check box)
Check all that apply
	Yes

Please rate your overall satisfaction with us.
	Extremely Satisfied
	Very Satisfied
	Satisfied
	Less Than Satisfied
	Very Unsatisfied

Please Grade Us! How do we compare to other carriers?
	A+
	A
	A-
	B+
	B
	B-
	C+
	C
	D
	F

Please tell us how you perceive the value of our services.
	Our services are an excellent value
	Our services are a good value
	Our services are a fair value
	Our services are a poor value

Are you satisfied with our response times?
Please assign a ranking to each of the options below, from 1 (best) to 8 (worst):
	Our response time when you call us?
	Our response time to emails you have sent us?
	Our response time with important communications about your shipments?
	Our response time sending invoices?
	Our response time to POD requests?
	Our response time to billing questions?
	Our response time when you request a rate?
	Our overall response times?

What could we do change to improve your overall satisfaction?

Would you like to share any comments with us?